Shipping policy

At HM ZARI, we carefully prepare and inspect every order before dispatch to ensure it reaches you in excellent condition. We work to provide a smooth and reliable delivery experience for both domestic and international customers.

Shipping Time

Pakistan: 5–7 Business Days
International: 10–20 Business Days

The above delivery times are estimated and may vary depending on the destination, courier services, customs procedures, public holidays, weather conditions, or other circumstances beyond our control.

Shipping Charges

Applicable shipping charges are the responsibility of the customer and may vary depending on the delivery destination and order requirements.

Shipping charges are non-refundable, including in cases where an order is returned or exchanged in accordance with our Return, Exchange & Refund Policy.

International Customs & Duties

For international orders, any customs duties, import taxes, clearance fees, or other local charges imposed by the destination country are the responsibility of the customer.

These charges are determined by the relevant authorities of the destination country and are outside HM ZARI's control.

Delivery Delays

While HM ZARI makes every reasonable effort to dispatch and deliver orders within the estimated timeframe, delays may occasionally occur due to courier operations, customs processing, public holidays, weather conditions, or other circumstances beyond our control.

By placing an order with HM ZARI, you acknowledge and agree to the shipping terms outlined in this policy.